Support
We're here to help you and your child have the best learning experience
Contact Us
Phone Support
+61 2 8528 7585
Monday - Friday, 9:00 AM - 5:00 PM AEST
Mailing Address
Insight Trail Pty Ltd
25B Kendall Street
Tarrawanna NSW 2518
Australia
Common Questions
How do I reset my password?
Password reset functionality is coming soon. For now, please contact support at [email protected] and we'll help you regain access to your account.
How do I manage my subscription?
Subscription management features are coming soon. To make changes to your subscription, please contact our support team.
Is my child's data safe?
Yes! We take child privacy very seriously. We never record or store voice data, and we collect only the minimum information needed to provide the service. Learn more in our Privacy Policy.
What devices are supported?
Kids Can Spell works on iOS and Android mobile devices, as well as modern web browsers. For the best experience, we recommend using the latest version of your device's operating system.